AUSTRALIA SHIPPING - FREE SHIPPING ON ALL ORDERS OVER $100 - FLAT RATE OF $10 FOR ORDERS UNDER $100
CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Send us an email at yeahboybreaks@gmail.com
SHIPPING POLICY
We aim to get your product to you as soon as possible. There is a 2 day handling time while we prepare your order for shipment. Delivery is made using the Australia Post service for all Australian orders. All items are sent with tracking for your convenience.
Orders made on the weekend will be processed on the next business day.
Australia - All orders over $100 AUD include free standard shipping.
Australia - All orders under $100 AUD have a flat rate shipping fee of $10 AUD
International - All orders over $250 AUD include free standard shipping.
International - All under $250 AUD have a flat rate shipping fee of $35 AUD
Currently Shipping is limited to Australia, New Zealand, United States of America, Belgium, Canada, Germany, Japan and United Kingdom ONLY.
PREORDER items
Items with Pre Order in the title, are available to order immediately but will not ship until their actual release date which is contained in the details of the product. Please note the expected release date can change and this is out of our control. If a Pre Order is delayed due to supply delays or release delays from the supplier you can request a refund at the value of the PRE ORDER price.
Once the stock is received it will be shipped after the 2 day handling period and sent via the Australia Post network for all Australian orders. All Pre order items are sent with tracking for your convenience.
REFUND/RETURNS POLICY
We have a 30 day returns policy.
Any returns and refunds must be initiated within 30 days. The item/s must be in unused and unopened condition. Items must additionally be in the same condition that you received it. All items for return must also be in the original packaging.
Unfortunately, we cannot accept returns on sale or discounted items and cannot accept exchanges or refunds for change of mind only.
To complete your return, we require details on the reason for return and order number. You will find the order number on your invoice sent after purchase.
To start a return, you can contact us at yeahboybreaks@gmail.com. Or use the Contact page on this website.
If your return is accepted, we’ll send you a return shipping label and details on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at yeahboybreaks@gmail.com to discuss your situation further.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or you believe you have received the wrong item, we will work with you to resolve this with a replacement, credit or refund.
Refunds
After a refund/return is submitted, we will notify you once we’ve received and have inspected your return. We will then let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days, please note delays in processing from your bank or financial institution is outside of our control.
If more than 15 business days have passed since we’ve approved your return, please contact us at yeahboybreaks@gmail.com. so we can investigate further.
NEED MORE HELP?
Can't find what you are looking for?
Please send us an email at yeahboybreaks@gmail.com
and we will get back to you as soon as possible.
Please note, every effort has been taken to provide clear and accurate descriptions. All sealed products have no guarantee that any specific card listed in the product details description or stock photos will come in your box. The chances/odds on hitting any card can be found online.